Navigate Difficult Conversations

Learn strategies to handle challenging discussions with parents, staff, and stakeholders effectively.

Lead with Confidence

Develop the confidence to address conflicts and confrontations professionally, fostering a positive work environment.

Enhance Communication Skills

Master the art of active listening and communication to build strong relationships and resolve conflicts efficiently.

Empower Your Leadership Journey

Discover the essential tools and techniques to lead with authenticity and empathy, even in the most challenging situations. This course is designed to equip you with the skills needed to excel in your leadership role in early learning.

Course Curriculum

9 Chapters · 28 Lessons

  1. 1

    Welcome

    1. (Included in full purchase)

      Introduction to Having Hard Conversations

    2. (Included in full purchase)

      Acknowledgement of Country

    3. (Included in full purchase)

      Your Trainer

    4. (Included in full purchase)

      Safety Considerations

    5. (Included in full purchase)

      What to expect from this workshop

  2. 2

    Understanding the Impact of Communication in Early Childhood Settings

    1. (Included in full purchase)

      Janine discusses the impact of communication in early learning settings

    2. (Included in full purchase)

      The impact of communication in early childhood settings.

    3. (Included in full purchase)

      Communication in early childhood settings

  3. 3

    Identifying and Addressing Difficult Conversations

    1. (Included in full purchase)

      Having those difficult conversations

    2. (Included in full purchase)

      QUIZ: Having Hard Conversations

    3. (Included in full purchase)

      REFLECT: Having Hard Conversations

  4. 4

    Navigating Challenging Discussions

    1. (Included in full purchase)

      Strategies in navigating challenging discussions with families and educators.

    2. (Included in full purchase)

      QUIZ: Strategies for Navigating Challenging Discussions

    3. (Included in full purchase)

      REFLECT

  5. 5

    Resolving conflict

    1. (Included in full purchase)

      Strategies for resolving conflict peacefully and productively

    2. (Included in full purchase)

      QUIZ Resolving Conflict

  6. 6

    Putting the pieces together

    1. (Included in full purchase)

      Example of putting the Strategies in action

  7. 7

    Following Up and Monitoring Progress

    1. (Included in full purchase)

      Following up and monitoring progress after having hard conversations

    2. (Included in full purchase)

      QUIZ: Following up and monitoring progress

  8. 8

    Performance Managing Educators

    1. (Included in full purchase)

      Performance Management

    2. (Included in full purchase)

      The performance management cycle

    3. (Included in full purchase)

      Mock performance review

    4. (Included in full purchase)

      Conducting a performance review part one

    5. (Included in full purchase)

      Conducting a performance review part two

    6. (Included in full purchase)

      Conducting a performance review part three

    7. (Included in full purchase)

      QUIZ: Performance Review

  9. 9

    That's a wrap

    1. (Included in full purchase)

      That's a wrap

    2. (Included in full purchase)

      Feedback form

Meet Your Instructor

Hi, I'm Sarah, a seasoned early childhood educator with over 15 years of experience. My passion is empowering leaders in the early learning sector to navigate tough conversations with grace and confidence. Join me on this transformative journey to enhance your leadership skills!

Ready to Lead with Confidence?

Join our course to gain the expertise necessary to handle difficult conversations and lead effectively in early learning environments.

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